The life-saving heart surgeries and interventions performed by Heart Care International would not be possible without the commitment of its administrative team who work tirelessly alongside the medical team captains, team members, host country partners, medical corporations and philanthropic donors.


Susan Poland was appointed Executive Director of Heart Care International effective July 1, 2016, following 6 months’ tenure as its volunteer interim manager. Susan has served on the board of Heart Care International and as its pro-bono legal counsel since December 2001. Susan spent most of her career as Senior Counsel to General Electric Capital Corporation, from which she retired in December 2015. She is a graduate of New York University School of Law, Cambridge University and Sarah Lawrence College.

Walter Primoff was appointed controller of Heart Care International in June 2016. Walter has broad experience in general non-profit accounting, and private foundation and executive and technology management. He also serves as Managing Trustee of the Margaret Neubart Foundation. Between 1984 and 1999, Walter was the deputy executive director of the 30,000 member New York State Society of CPAs. Walter is a CPA in New York and a graduate of New York University.

Erendira has been working with Heart Care International in an executive capacity since 2007 and currently serves as one of its two Logistics Directors. A native Spanish speaker, Erendira has participated in most of Heart Care’s mission trips since 2007. Erendira has been responsible for expanding Heart Care International’s program to Chiapas, Mexico beginning in 2015. Prior to 2007, Erendira spent 10 years in the financial sector and co-founded a non-profit focused on supporting the education of Hispanic immigrant families in New York City. Erendira holds an MBA from the Harvard Business School.

Betsy is Heart Care International’s Logistics Director for El Salvador and Peru. A native Spanish speaker, Betsy is a long-standing member of the board of Heart Care International. She is Captain of its pediatric Intensive Care Unit team and has volunteered on a majority of its mission trips over the past 23 years. In addition, she has developed, overseen and taught Heart Care International’s in-country nursing training sessions. Betsy has over 35 years’ experience as a cardiac ICU nurse.